What is therapy?

Therapy is a safe and confidential space for client(s) and a behavioral health professional to collaboratively work through challenges within a therapeutic setting. Therapy can also be defined as a continuous healing process that reconnects clients back to a sense of productivity and fulfillment.

When should I seek therapy?

I encourage clients to seek therapy when you notice that there are areas of your life that you would like to improve, when you are feeling down or stuck, when you’d like to work through things that are bothering you from the past or in current situations. Therapy can also become part of your overall self-care in maintaining a sense of wellness.

What is EMDR therapy?

Eye Movement Desensitization and Reprocessing (EMDR) is a form of trauma therapy. This form of therapy can be beneficial for someone who is interested in working through thoughts and feelings associated with past or current traumatic experiences.

How do I get in contact with Alexis?

You can reach me through your Client Portal via messaging, phone at 346-438-5756, and/or email: alexisc@memyselfandhealing.com.

How can I reschedule my appointment?

Appointments can be rescheduled through your client portal or by contacting me directly.

Please be sure to reschedule your appointment 24 hours in advance. Any appointments rescheduled within 24 hours of schedule session date and time will be charged the full session rate as the fee.

If you are running late please reach out to me directly by phone or through your client portal to say you are running behind schedule. There is a grace period of 15 minutes provided for when clients are running late to session, after this grace period you will be charged the full session rate as the fee.

Do you offer sliding scale fee?

Yes, a slideing scale fee is a fixed reduced rate for therapy sessions. There are a limited number of slots available. Please be sure to get in contact with me for more information.

What is the cancellation policy?

In the event that a scheduled appointment time is missed or canceled less than 24 hours in advance, clients will be charged the full session rate as the fee.

Do you accept insurance?

At this time, I am an out-of-network provider and my office provides a Superbill to clients who are using out-of-network (OON) benefits. You can expect to receive a Superbill at the end of every month to provide to your insurance companies for reimbursement purposes.

What forms of payment do you accept?

Credit cards, debit cards, and all major credit cards accepted for payment. FSA and HSA cards are accepted for payment. Payment is due at the time that services are provided.